Bank Teller

A bank teller certification validates your skills in banking operations customer service and ethics.

Bank teller. Bank tellers are the front line customer service employees in credit unions and banks. They provide basic banking services and complete routine financial transactions for account holders and the. Bank tellers are typically the first point of interaction for customers as they enter the bank.

Bank tellers are a bank s lead customer service personnel working directly with customers to process deposits and withdrawals provide account information and answer questions about bank policies and banking products. They generate certified checks and money orders according to the specifications of customers. This is a highly customer focused role.

Bank tellers work with money so they must be comfortable counting cash and coins adding and subtracting large numbers and doing other mathematical calculations. Most teller jobs require experience with handling cash and a high school diploma. Tellers verify the identity of customers and process requests for deposits to and withdrawals from patron accounts.

Certification is not required to become a bank teller but could lead to a promotion to other positions. A bank teller often abbreviated to simply teller is an employee of a bank who deals directly with customers. In some places this employee is known as a cashier or customer representative.